ATTENTION!
All the latest information and documents can be found on the new COVID-19 intranet page. This site will be deactivated on April 8th. CAE now follows the guidelines set by local authorities for all COVID-19 preventive measures.
FAQ
Technology-Related Questions (IT)
— Working Remote (Tools and Access Requirements)
Updates
August 23, 2021
Emergency Response Plan for Leaders (updated)
Emergency Response Plan for Employees in the Field (updated)
Emergency Response Plan for Customers (updated)
June 14, 2021
Risk assessment and matrix for lifting of COVID-19 safety measures
Communication template for level 2 – low risk locations
Communication template for level 1 – normal situation locations
May 25, 2021
Montreal CAE Vaccination Centre FAQ
May 12, 2021
CAE Moose Jaw Rapid Screening FAQ
May 11, 2021
April 13, 2021
April 13, 2021
Montreal Return-on-Site Guide (updated)
April 5, 2021
COVID-19 case report form (updated)
March 31, 2021
Rapid screening at the Montreal facilility
March 3, 2021
Quarantine Exemption Report (Canada only) (updated)
February 22, 2021
Meeting and closed rooms guidelines (updated)
February 19, 2021
CDC 10-day quarantine option protocol (US sites only)
February 17, 2021
Latest News
COVID-19 – Conditions for accessing the Montreal site: Update
Posted on March 14, 2022
Take advantage of the last week of the CAE Vaccination Centre and availability of the Pfizer vaccine
Posted on February 1, 2022
CAE will offer the 3rd dose to employees and their families starting next Monday
Posted on January 13, 2022
Epidemic/Pandemic vaccination policy: requirements for business travel
Posted on November 18, 2021
Epidemic/Pandemic vaccination policy: requirements for business travel
Posted on November 3, 2021
Clarifications on the process for advancing your appointment for your 2nd dose
CAE’s measures
Updated on June 8, 2020
The COVID-19 situation continues to evolve quickly, and governments around the world are implementing new mitigation measures.
The situation is a source of concern for everyone, and CAE will make every effort to protect its employees, their families, as well as its clients and stakeholders. We are making decisions for the business, taking into consideration the situation in each of the 35 countries in which we are located. We are carefully analyzing the situation, for the safety of everyone. At the same time, we are being mindful of our mission and obligation to continue supporting our clients. Ultimately, our business and our credibility depend on our ability to maintain services to our clients, especially in times of crisis. Our commitment to our customers is to maintain the essential services for them to continue conducting their operations.
You can follow the COVID-19 outbreak by country and city with the following maps: https://www.healthmap.org/covid-19/ or https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6.
Working remotely – working from home
Based on the latest government recommendations from various countries, we ask that employees from all CAE sites worldwide work from home until further notice. Everyone who can work from home should do so. If you are required to come onsite, your leader will advise you accordingly.
Please refer to the general working from home guidelines and IT tips for more details.
As a preventive measure for employees who will be asked to work onsite, we have implemented protocols and measures to maintain a safe working environment. These include signage and reorganization of our workspaces to reinforce social distancing and other hygienic precautions.
Basic hygienic precautions prescribed globally:
- Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer if soap and water are not available.
- At all times, maintain 2 metres (6 feet) distance from others.
- Please wear a mask at all times inside CAE facilities and ensure it covers your nose, mouth and chin.
- Avoid touching your eyes, nose, or mouth with unwashed hands.
- Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
- Avoid close contact with people who are sick.
- Make sure to stay home if you experience any COVID-19 symptoms or if you have been in contact with someone experiencing symptoms.
Older adults with underlying health condition are at increased risk of severe disease and should practice enhanced precautions.
If you suspect coronavirus symptoms, which include difficulty breathing, fever and cough, or go seek medical help (call doctor’s office or emergency room ahead and tell them about your recent travel and your symptoms) and notify medical services at medical@cae.com or +1-514-770-3202.
For any other questions on coronavirus, send an email to coronavirus@cae.com.
Travel
Follow the rules set out by the government of the country you are in as well as your destination country.
Business trips
- Limit travel to activities that are directly related to providing services to our customers
- Trips must be approved at director level, until further notice
- Get information on the status of the country you are travelling to via your government’s website – the measures taken by countries evolve daily and may change at any time
- For any medical emergency or concern, call your emergency medical coverage provider. If you cannot find the contact information for your provider, please contact your HRBP or benefits specialist
- If you are coming back from international or domestic travel
- Follow the rules given by the government of your country or state/province/city. The local rules take precedence – make sure that you are aware of the local rules
- If a quarantine period is mandated, please work from home for the required period
- Please refer the remote work policy for CAE’s guidelines